Philadelphia Corporation for Aging Training Catalog

Hard Conversations, also known as Crucial Performance Coaching, are a vital component of performance management that focuses on enhancing your organization's efficiency and effectiveness. Contrary to micro-management, it aims to foster professional growth in employees and ensure that business goals are met satisfactorially. Exceptional feedback and accountability conveyance play a crucial role in this process.

In this workshop, participants eill learn to define performance management and understand its inner workings, equipping them with the necessary tools for success. Additionally, participants will delve into Kolb's Learning Cycle, understand the importance of motivation, and develop skills in maintaining a performance journal and creating a performance plan. These elements are essential for fostering a culture of continuous improvement and achieving organizational objectives.

This four-hour workshop is being offered three times to accomodate busy schedules. You only need to attend one of the sessions.

Session 1 - 2/28/2024

Session 2 - 3/27/2024

Session 3 - 5/1/2024